![]() Initially, we will carry out a thorough inspection of all requested areas. ![]() Using up-to-date technology and techniques, we detect hidden cameras and microphones in many forms, such as:Ī standard bug sweep, or TSCM (Technical Surveillance Counter Measures) inspection, involves several different steps. Cell Phone (iPhone, Android, Blackberry).We conduct bug sweep services in a variety of places and objects, including: We begin with an interview so that we can determine your exact needs and concerns. Howe Law Firm performs counter surveillance services for both companies and individuals, looking for and removing any surveillance devices that may be present. Using specialized equipment, we also provide bug sweep services to detect hidden cameras and microphones in homes, offices, conference rooms, and vehicles.Ĭounter Surveillance – Cybersecurity – Bug Sweep – TSCM We help protect your privacy (including attorney-client communications) by searching for spyware, trojans, viruses, and rootkits on mobile phones (iPhones and Androids) and computers (PC and Mac). Protect your Privacy with Bug Sweep Services Price & Cost Guide: ediscovery forensics expert services.Computer PC/Mac Spyware & Hacking Detection Cost.iPad/Tablet Spyware & Hacking Detection Cost.Price & Cost Guide: TSCM Counter Surveillance Bug Sweep Services.Discovery Requests & Pleading Preparation.Virtual Machine and eDiscovery Forensics in Litigation.Here’s what to do with the other major carriers. Sprint requires customers to create a PIN when they open a new account. If you haven't already done so, call your wireless carrier and ask for PIN authentication for your accounts. And when it comes to protecting your mobile devices, there are other things you need to do. It’s clearly a powerful weapon to stop cybercrime, but it’s not perfect. No one’s suggesting two-factor authentication is a problem. If someone truly loses their phone, or there’s no way to get confirmation one way or another, then the customer service representative would need to go to the next level of authentication, Cranor said. (Some carriers offer this security option.) She suggests a security protocol that requires the phone company to text or call the phone of the registered owner before service is ported to another phone. The real Cranor was talking on her cellphone at the time, so if the store employee had simply called her, she could have stopped the scammer.Ĭranor told NBC News she believes there are ways wireless companies can balance increased security with a customer’s legitimate needs to change their phone service. At the time, she worked at the FTC and wrote about her experience.Īn ID thief walked into a wireless store, claimed to be Cranor, said she had lost her phone and needed service changed to a new device. Cranor was the victim of the port-out scam two years ago. Lorrie Cranor, a cybersecurity expert at Carnegie Mellon, believes better authentication procedures are needed before cellphone service can be switched. T-Mobile told NBC News it has seen an uptick in this type of scam and is "encouraging customers to add extra security features to their accounts." T-Mobile customers can call 611 to have port validation added to an account. T-Mobile apologized and the bank returned the money, since this was a fraudulent transaction, but Kloeppner found the experience to be “terribly frightening" and has since set up a password to provide port-out protection. Once they had the new password, they logged in and transferred out all the money. The phone bandits opened a new mobile account with another company and then contacted T-Mobile to have the service switched.Īrmed with just his Wells Fargo user name - they didn’t have his password - the hackers requested a password change and just waited for the one-time authentication code to be texted to his phone number, which they now controlled. “And I couldn’t log in to my T-Mobile or my Wells Fargo accounts because my passwords had been changed.”īased on what he learned from the bank and the phone company, Kloeppner told NBC News what most likely happened. “I tried to call the bank from my cellphone and it said, ‘No service,’ so I'm kind of freaking out,” he said. Late one night, Kloeppner, who lives in Shoreview, Minn., saw an email on his smartphone that said he had just transferred $1,799 to another account - something he hadn’t done. That’s how cybercrooks stole all the money in Jesse Kloeppner’s Wells Fargo bank accounts earlier this year.
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